ユーザーフォーラム Campbell Scientific ユーザーのための 24 時間年中無休のリソース（英語のみの対応です）

I've been trying to communicate with a CR1000 via its RS-232 port and an adaptor into my laptop USB port, when i get to the section that says test communication i test and it fails displaying the following 3 messages:

Failure: 30/04/2024 16:11:04.353
transaction failure","unreachable destination","Get Logger Program Status
Failure: 30/04/2024 16:11:04.353
transaction failure","unreachable destination","check/set clock
Failure: 30/04/2024 16:11:04.353
delivery failure received","timed out or resource error

I now this cable and adaptor work as i am still able to connect to other CR1000's and CR800's. I have followed the advice given by others on other posts of a similar nature: https://www.campbellsci.in/blog/communication-problems-serial-connections and https://www.campbellsci.in/blog/determine-if-datalogger-needs-repairing additionally i have tried using the Device Config Utility but that returns the following messages "Could not locate PakBus device" and "Could not communicate with datalogger". Any ideas whats wrong?

Thanks in advance.

The CR1000 might have a setting on it, which is disabling Pakbus on the RS-232 port. If you have an adapter such as a SC32B, you can try using the CSIO port.

If you don't need to recover data on the datalogger, you can use SendOS in Device Configuration Utility to erase the CR1000 and put it in factory default settings.

I've been trying to communicate with a CR1000 via its RS-232 port and an adaptor into my laptop USB port, when i get to the section that says test communication i test and it fails displaying the following 3 messages:

Failure: 30/04/2024 16:11:04.353
transaction failure","unreachable destination","Get Logger Program Status
Failure: 30/04/2024 16:11:04.353
transaction failure","unreachable destination","check/set clock
Failure: 30/04/2024 16:11:04.353
delivery failure received","timed out or resource error

I now this cable and adaptor work as i am still able to connect to other CR1000's and CR800's. I have followed the advice given by others on other posts of a similar nature: https://www.campbellsci.in/blog/communication-problems-serial-connections and https://www.campbellsci.in/

head basketball/

blog/determine-if-datalogger-needs-repairing additionally i have tried using the Device Config Utility but that returns the following messages "Could not locate PakBus device" and "Could not communicate with datalogger". Any ideas whats wrong?

Thanks in advance.

It seems you are experiencing communication issues with your CR1000 datalogger via RS-232. Here are some potential solutions to consider:

1. Check Serial Settings: Ensure that the baud rate, data bits, parity, and stop bits settings on your terminal software match those configured on the CR1000.

2. Inspect Connections: Double-check the RS-232 connections and the USB adapter to ensure they are secure and functioning properly. Since you mentioned that other CR1000s and CR800s work, the issue might be specific to this particular unit.

3. Test with Different Software: Try using different communication software (like PuTTY or Tera Term) to rule out any issues with the Device Config Utility.

4. Power Cycle the Datalogger: Sometimes, simply power cycling the CR1000 can resolve communication issues.

5. Update Firmware: If possible, check if the CR1000 has the latest firmware installed, as outdated firmware can cause communication problems.

6. Inspect for Damage: Look for any physical damage to the CR1000 or its ports, which could affect communication.

If these steps do not resolve the issue, it may be worth contacting Campbell Scientific support for further assistance.